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UNIFIED PRODUCT SERVICES - FAQ VISA CARD
Q: HOW TO REACTIVATE YOUR GPRS VISA DEBIT CARD BECAUSE OF INACTIVITY OR DORMANCY?
1: Contact Chinatrust (Philippines). Chinatrust Bank is the issuer of GPRS Visa Debit Card.
Chinatrust 24/7 Customer Care Hotline: (+632) 840 1234
Domestic Toll FREE: 1800 10 8401234
International Toll FREE: +800 2 8401234
2. Have your Card details ready like Card number, Name of the card owner and address for verification purposes.
3. After the Chinatrust agent verified and updated your account, Contact the GPRS CSR to "LIFT" your card dormancy.
4. All you need to do now is wait after you talked to GPRS CSR or follow the CSR's instructions.
While waiting, we suggest that you check in any Bancnet ATM if your card is already reactivated or not.
Q: HOW TO CHECK ONLINE IF YOUR VISA CARD IS STILL ACTIVE OR MAKE BALANCE INQUIRY?
A:
Go to this site:
www.bancnetonline.com
.
Click "Chinatrust" - You will be directed to Chinatrust's "TERMS AND CONDITIONS" page, then click "I Agree".
You will be directed to a new page where you can now check balance inquiry using the data of your card and your PIN.
Q: CAN I HAVE MORE VISA CARD IF I WANTED MORE?
A: YES! You can get more by buying more VISA Card. You can buy it in our office or gprs franchise outlets or to UPS Dealers.
Q: CAN I BUY ADDITIONAL VISA CARD AND ASSIGNED OR REGISTER IT TO OTHERS?
A: YES! But you have to register each VISA Card in your webtool and you will be needing a scanned copy of any government issued ID.
Q: I AM AN EMPLOYER, CAN I GIVE THIS CARDS TO MY EMPLOYEES AND USE IT SO CAN GIVE THEIR SALARY USING THE VISA CARD?
A: YES! (Please contact us for more information about this).